Our systems for Council Tax and Benefits are down for scheduled maintenance from Friday 28th February to Monday 3rd March 2025 whilst we carry out our annual billing processes. Council Tax online services will be unavailable, and we will be unable to access your up-to-date account information. We apologise for any inconvenience.

Housing support and advice

A photograph of two people talking sat outside across from one another

Concerned about a rough sleeper? Alert Streetlink.

Find out about Housing Benefit on our benefits webpages.

Homelessness support

Support if you're homeless or at risk of becoming homeless, including temporary accommodation, duty to refer and helping rough sleepers.

Discretionary Housing Payment (DHP)

Short-term financial assistance and help with housing costs.

Home improvements, adaptations and repairs

Disabled Facilities Grants

Housing advice

Rent in advance and rent deposits

Help with money required up-front to move into a rented property.

Support for landlords

Information, guidance and support for landlords in West Berkshire, including our landlord incentive scheme.

Apply for the Council Tax Reduction Exceptional Hardship Fund

Find out about the Exceptional Hardship Fund if you believe that you (or a member of your family) will suffer exceptional hardship if you do not receive assistance.

Registering for a housing association home (Homechoice)

Find out about registering for the housing register to apply for a housing association home.

Council Tax systems unavailable