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• Corporate Complaints Policy (Adobe pdf files)

  https://westberks.gov.uk/media/37237/Corporate-Complaints-Policy/pdf/Corporate_Complaints_Policy.pdf?m=1732122138457

  Reference: WBC:SS:SCB:0812CC Corporate Complaints Version No: 5 Policy Issue Date: March 2019 Document Control Document Ref: WBC:SS:SCB:0812CC Date Created: Feb...

• Corporate Complaints Audit 2013 - Terms of Reference (Adobe pdf files)

  https://westberks.gov.uk/media/37234/Corporate-Complaints-Audit-2013-Terms-of-Reference/pdf/Corporate_Complaints_Audit_2013_-_Terms_of_Reference.pdf?m=1732122137447

  Terms of Reference Head of Strategic Support Corporate Complaints Policy and Procedures April 2012 Internal Audit Terms of Reference 1. Introduction 1.1 The Aud...

• Persistent and Prolific Complaints Handling Procedure (Adobe pdf files)

  https://westberks.gov.uk/media/37236/Persistent-and-Prolific-Complaints-Handling-Procedure/pdf/Persistent___Prolific_Complaints_Handling_Procedure.pdf?m=1732122140527

  COMMENT, COMPLAINT, SUGGESTION, PERSISTENT, PROCEDURE Persistent and Prolific Complaints Handling Procedure The procedure followed with persistent complaints.

• A Guide to Help You - Make a complaint (Adobe pdf files)

  https://westberks.gov.uk/media/37230/A-Guide-to-Help-You-Make-a-complaint/pdf/A_Guide_to_Help_You-_Make_a_Complaint_updated.pdf?m=1732122136230

  COMPLAINTS, CORPORATE COMPLAINTS, A Guide to Help You - Make a complaint A guide to making a complaint to West Berkshire Council.

• Complaints form- Stage 1 Corporate Complaints (Adobe pdf files)

  https://westberks.gov.uk/media/11265/Complaints-form-Stage-1-Corporate-Complaints/pdf/Stage_1_Complaints_Form.pdf?m=1732122136557

  COMPLAINTS, CORPORATE COMPLAINTS, FORM Complaints form- Stage 1 Corporate Complaints Form to use for making a Stage 1 complaint

• Your Right to a Review- Stage 2 Complaints Form (Adobe pdf files)

  https://westberks.gov.uk/media/37232/Your-Right-to-a-Review-Stage-2-Complaints-Form/pdf/Right_to_a_review_-_Stage_2_leaflet.pdf?m=1732122141503

  Please give details of the date you complained, when you received a final reply, and the name/s of the officer/s who dealt with Your right to a review your orig...

• Privacy Notice - Education Welfare and Safeguarding Service (Adobe pdf files)

  https://westberks.gov.uk/media/54974/Privacy-Notice-Education-Welfare-and-Safeguarding-Service/pdf/Privacy_Notice_-_Education_Welfare_and_Safeguarding_Service.pdf?m=1732122379547

  Privacy Notice This privacy notice sets out how West Berkshire District Council (the “Council”) will use your personal data, and your rights in relation to that...

• Privacy Notice - Education Participation and NEET Support (Adobe pdf files)

  https://westberks.gov.uk/media/46092/Privacy-Notice-Education-Participation-and-NEET-Support/pdf/Privacy_Notice_-_Education_Participation_and_NEET_Support.pdf?m=1732122379240

  Privacy Notice This document describes how and why we collect, store, protect, process and share the data you give to us. We collect personal data to help us to...

• Privacy Notice – Early Years Education – Safeguarding Audit (Adobe pdf files)

  https://westberks.gov.uk/media/57505/Privacy-Notice-Early-Years-Education-Safeguarding-Audit/pdf/Privacy_Notice_-_Safeguarding_Audit.pdf?m=1732122378900

  Privacy Notice This privacy notice sets out how West Berkshire District Council (the “Council”) will use your personal data, and your rights in relation to that...

• Privacy Notice - Proof of Life Validation (Adobe pdf files)

  https://westberks.gov.uk/media/45605/Privacy-Notice-Proof-of-Life-Validation/pdf/Privacy_Notice_Registration_Service.pdf?m=1732122392800

  Privacy Notice This privacy notice sets out how West Berkshire District Council (the “Council”) will use your personal data, and your rights in relation to that...

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