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• Direct payments

  https://westberks.gov.uk/directpayments

  Guidance on using direct payments for adult social care from West Berkshire Council.

• Direct payments: Epayment account

  https://westberks.gov.uk/direct-payment-epayment-account

  Information for people who use an Epayment account to manage their direct payments.

• Personal budgets

  https://westberks.gov.uk/personal-budget

  Information about Adult Social Care Personal Budgets.

• Adult Social Care: Safe to Practice Matrix 2020 (Documents)

  https://westberks.gov.uk/media/39440/Adult-Social-Care-Safe-to-Practice-Matrix-2020/doc/Safe_to_Practice_Matrix_2020.doc?m=1767786275167

  SAFE TO PRACTICE MATRIX 2020 This matrix is designed to help managers and employees to meet the ‘Induction standards for Health & Social Care Workers – Care Cer...

• Your care options: an introduction

  https://westberks.gov.uk/your-care-options

  Helping you understand the care and support options available for adults, and where to look next.

• Guidance Notes - Deferred Payment (Adobe pdf files)

  https://westberks.gov.uk/media/36837/Guidance-Notes-Deferred-Payment/pdf/ASC_Guidance_deferred_payments_January_2026.pdf?m=1767001178783

  Deferred payments scheme The deferred payments scheme is designed to help you if you have been assessed as having to pay the full cost of your care home placeme...

• Adult Social Care - Complaints Procedure (Adobe pdf files)

  https://westberks.gov.uk/media/36204/Adult-Social-Care-Complaints-Procedure/pdf/Complaint_Procedure_-_Adult_Social_Care_v1.1_Dec_2025.pdf?m=1767007655557

  Complaints Procedure – Reference: * Version No: 1.1 Adult Social Care Issue Date: Dec 2025 Document Control Document Ref: Date Created: November 2023 Version: 1...

• Adult Social Care complaints and feedback

  https://westberks.gov.uk/complaintsaboutcare

  Information about complaints, comments, and feedback on our services.

• Shared Lives Newsletter - February 2026 (Adobe pdf files)

  https://westberks.gov.uk/media/56116/Shared-Lives-Newsletter-February-2026/pdf/Shared_Lives_Newsletter_Feb26.pdf?m=1768919683413

  February 2026 Inside this issue: Dear Shared Lives Greetings 1 Dates for the diary 2 Carers, Health and safety 3 Equality and diversity 4 I hope you have all ke...

• Adult Social Care Transitions Team - Information Leaflet in Easy Read (Adobe pdf files)

  https://westberks.gov.uk/media/64039/Adult-Social-Care-Transitions-Team-Information-Leaflet-in-Easy-Read/pdf/ASC_Transitions_Team_Information_-_Easy_Read_v1_0625.pdf?m=1769012763630

  Adult Social Care Transition Team Information Page | 1 Introduction This guide is to help you understand how we can help plan your care as you get older and bec...

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