CQC assessment of Adult Social Care services in West Berkshire

Local authorities offer adult social care services to their residents. The Care Quality Commission (CQC), an independent regulator of health and social care in England, is evaluating how well local authorities meet their responsibilities under the Care Act (2014). After each evaluation, the CQC will publish reports to inform people about the quality of care in their area. This process began in December 2023, and the CQC plans to review all 153 local authorities in England over two years.

West Berkshire Council was one of the first local authorities the Commission assessed, and this took place in February 2024.
 

How do they assess?

The assessment process involves a review of strategic and performance related evidence, speaking with staff teams, health and social care professionals, and hearing from people who receive adult social care about their experience.
 

What happens on completion of the assessment?

The CQC produces a report which has these features:

• a short summary of the key features of the local authority
• up to date findings
• focus on people's experiences of care including what they have said about their experience and how we used it in our assessments.
• areas that need to improve
• areas of strength and good practice
• whether the local authority is moving in the right direction

Our assessment

The Care Quality Commission (CQC) has rated West Berkshire Council as 'good' in how well it is meeting its responsibilities to ensure people have access to adult social care and support.

You can read the full assessment report here.