Housing advice: mental health

If you are at risk of homelessness or worried about your housing situation, you can email housing@westberks.gov.uk and we will contact you to arrange an appointment.

If you are homeless today, or your enquiry is urgent, you can call 01635 519 530 and choose option 2 to speak to a housing officer. We are available Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm. 
If you have been made homeless outside of these hours, call the emergency duty team on 01344 351 999.

See our homelessness support page for more information.

Support from the Housing Service

If you are at risk of homelessness, the council will try to prevent your homelessness by helping you to remain in your current accommodation, if possible. If it is not possible, we will explore alternative housing options with you, such as getting private rented accommodation or supported accommodation.

If you have contacted us about homelessness, we will assign you a homelessness prevention and relief officer. Your homelessness prevention and relief officer will make a full housing options assessment. They will ask necessary questions to decide what our duty towards you is.
 

Mental health support

You can find more information about local and national support on our Public Health team's mental health and wellbeing webpages.
 

Urgent help

If it is a medical emergency, call 999 immediately.

If you need urgent help but it is not an emergency, you can call NHS 111 or contact the Berkshire NHS Crisis Resolution and Home Treatment Team (CRHTT). If you're under 18, you can contact CAMHS.

If you need someone to talk to, you can contact:

• SANE Line (an out-of-hours national helpline)
• Samaritans (available 24 hours, every day)