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• Tobacco and vapes

  https://www.publicprotectionpartnership.org.uk/article/44307/Tobacco-and-vapes

  The law requires that tobacco and vapes are not sold to under-18s; it also prohibits the in-store display of tobacco products This guidance is for England Certa...

• Trading Standards: powers, enforcement and penalties

  https://www.publicprotectionpartnership.org.uk/article/44308/Trading-Standards-powers-enforcement-and-penalties

  How Trading Standards officers ensure that businesses comply with Trading Standards law, including their powers to visit businesses and to take formal enforceme...

• Retail sale of pet food

  https://www.publicprotectionpartnership.org.uk/article/44305/Retail-sale-of-pet-food

  The law requires any pet food that you sell to be labelled with certain information Although the United Kingdom left the European Union (EU) in 2021, certain pi...

• Payment surcharges

  https://www.publicprotectionpartnership.org.uk/article/44302/Payment-surcharges

  In most cases, surcharges for electronic or card payments are not permitted; where allowed, surcharges based on the payment method are subject to restrictions I...

• Sunbeds

  https://www.publicprotectionpartnership.org.uk/article/44306/Sunbeds

  Sunbed businesses must comply with the legal age restrictions, which were introduced because the young are at greater risk of developing skin cancer This guidan...

• I can't contact the trader: what can I do?

  https://www.publicprotectionpartnership.org.uk/article/44319/I-can-t-contact-the-trader-what-can-I-do

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

• Insolvency

  https://www.publicprotectionpartnership.org.uk/article/44320/Insolvency

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

• Thinking of suing in court?

  https://www.publicprotectionpartnership.org.uk/article/44323/Thinking-of-suing-in-court

  In this guide, the words 'must' or 'must not' are used where there is a legal requirement to do (or not do) something. The word 'should' is used where there is ...

• Is the trader right?

  https://www.publicprotectionpartnership.org.uk/article/44321/Is-the-trader-right

  This guidance is for England, Scotland and Wales When you buy goods, services or digital content from a trader, you enter into a contract that gives you legal r...

• Getting evidence to prove your claim

  https://www.publicprotectionpartnership.org.uk/article/44318/Getting-evidence-to-prove-your-claim

  This guidance is for England and Wales In most cases you will not have a problem with faulty goods or digital content or have a complaint about a poor service. ...

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