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Technical issues with some online and phone payments

We are experiencing some technical issues with some of our services, including online and phone payments, which are currently unavailable due to an external outage. Teams are working to fix it.

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  • Home care and Personal Assistants

    https://westberks.gov.uk/article/44930/Home-care-and-Personal-Assistants

    Information on home care providers and personal assistants on the West Berkshire Directory.

  • Bereavement and grief

    https://westberks.gov.uk/article/43842/Bereavement-and-grief

    Information and advice for people who are bereaved and need information on where to go for help and support.

  • Willows Edge Care Home Service User Guide (Adobe pdf files)

    https://westberks.gov.uk/media/36644/Willows-Edge-Care-Home-Service-User-Guide/pdf/ASC_Willows_Edge_CH_brochure_A4_18.pdf?m=1740756192937

    WILLOWS EDGE, CARE HOME, SERVICE, USER, GUIDE, BROCHURE Willows Edge Care Home Service User Guide A service user guide for Willows Edge Care Home, run by West B...

  • Alice Bye Court Extra Care Scheme Brochure (Adobe pdf files)

    https://westberks.gov.uk/media/35535/Alice-Bye-Court-Extra-Care-Scheme-Brochure/pdf/Alice-Bye-Court_July_2024.pdf?m=1740756639757

    ALICE BYE, THATCHAM, EXTRA CARE, ACCOMMODATION, NEED, CARE, Alice Bye Court Extra Care Scheme Brochure A brochure detailing the features and location of the Ali...

  • WBC No wrong doors procedure (Adobe pdf files)

    https://westberks.gov.uk/media/40045/WBC-No-wrong-doors-procedure/pdf/No_wrong_doors_Dec_2023_v1.2.pdf?m=1736513315707

    No wrong doors: Joint Reference: Version No: 1.2 Procedures to support Issue Date: December young carers and their 2023 families Document Control Document Ref: ...

  • West Berkshire Shared Lives - Become a Carer Leaflet (Adobe pdf files)

    https://westberks.gov.uk/media/43417/West-Berkshire-Shared-Lives-Become-a-Carer-Leaflet/pdf/Shared_Lives_Leaflet_2022.pdf?m=1731923294773

    West Berkshire Shared Lives How to contact us This leaflet explains what West Berkshire Shared Lives can do for you Call us on: 01635 520173 Or come and see us ...

  • Appendix B Bandings (Adobe pdf files)

    https://westberks.gov.uk/media/50997/Appendix-B-Bandings/pdf/Appendix_B_Bandings_from_SL_Procedures.pdf?m=1731923315280

    SHARED LIVES PROFILING TOOL Appendix B Bandings A profiling tool intended to be used to identify and agree the level and type of support required from Shared Li...

  • Hungerford Resource Centre Brochure (Adobe pdf files)

    https://westberks.gov.uk/media/36163/Hungerford-Resource-Centre-Brochure/pdf/13042023-ASC_Hungerford_RC_brochure_A4_Nov_2023.pdf?m=1732551322327

    Hungerford Resource Centre Care in West Berkshire www.westberks.gov.uk Hungerford Resource Centre Hungerford Resource Centre is a purpose-built centre providing...

  • Policy statement for people with a Learning disability (Adobe pdf files)

    https://westberks.gov.uk/media/37999/Policy-statement-for-people-with-a-Learning-disability/pdf/LD_Policy_statement_v1.7_updated_March_2021.pdf?m=1737991728693

    POLICY STATEMENT FOR PEOPLE WITH A LEARNING DISABILITY Policy statement for people with a Learning disability The purpose of this policy is to set out the frame...

  • Adult Social Care Transition Team - Information Leaflet (Adobe pdf files)

    https://westberks.gov.uk/media/42218/Adult-Social-Care-Transition-Team-Information-Leaflet/pdf/18122023-ASC_Transitions_information_leaflet_A5_1223.pdf?m=1736959674287

    TRANSITION AND POST 16 Adult Social Care Transition Team - Information Leaflet Adult Social Care Transition Team - Information Leaflet

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